Pagamento e Envio

Os produtos encomendados e faturados estarão à sua disposição por 72 horas. Após este prazo, seu pedido será desconsiderado caso não tenha efetuado o pagamento.

Todos os produtos adicionados ao carrinhos de compras terão seus valores garantidos como publicado no site, porém, ao finalizar a compra serão incluidas  as taxas de frete, seguro (1% sobre o valor total das mercadorias) e embalagem.

Todas as encomendas serão enviadas através dos Correios, exceto nos casos em que for selecionada a opção "retirada em mãos".

Devido às mudanças que ocorrem com o valor do seguro e com as dimensões e pesos das embalagens, não é possível combinar dois ou mais pedidos

O seguro é a sua garantia de reembolso da mercadoria encomendada em caso de extravio dos Correios.

Dúvidas ou comentários podem ser encaminhados para semperfihobbies@gmail.com.

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Registration

For international orders, please take a moment to register - this is the only way to apply the shipping charges.


Payment

The prices can be changed at any time without notice, knowing that the items will be charged on the basis in force at the time of the order.

For credit card payments, select the option "Cielo". A new window will show the credit cards brands - if you have any problems with this option, we recommend to use the PayPal option.

SemperFi Hobbies uses secure means for its transactions, the means have been authorized under the legislation. In any case, SemperFi Hobbies doesn't have access to information about your credit card.

In all cases, the dispatch of the order will be processed after confirmation.


Shipping

Packages are shipped with tracking code and insurance. For all international orders, shipping is charged as below:

    up to 0.5kg - R$88.00

    up to 1.0kg - R$106.00

    up to 2.0kg - R$142.00

    up to 3.0kg - R$166.00

    up to 4.0kg - R$198.00


      Upon receipt of the products, you should immediately check their condition and monitor their compliance with the order. Any claim relating to faulty goods delivered to an inaccuracy in the quantities or to an erroneous reference from the order confirmed by SemperFi Hobbies, must be made by mail or email within 7 days receipt of goods, failing which the right to claim will cease to exist. You must provide contact details, invoice number, product reference on the invoice and the reason for your request. SemperFi Hobbies will exchange or refund of the product. Any return of goods requires the prior consent of SemperFi Hobbies. In all cases, the return of goods is at the expense and risk of the customer. Returns of products, will not be accepted for complete products in their original state (packaging, accessories, manuals ...) with the original invoice.

      We can not combine two or more separate orders and shipping will be charged for each one.


      If you have any other question, please contact us at semperfihobbies@gmail.com.